Privacy Policy

Neptune Medical Devices is explained below with the privacy policy, how to collect personal information, how to gather information, how to use it, who can access it, how to disclose, change, and remove information.


When you register online to receive our item information, you will need to provide us with your name, address, and email address. When you buy through the Neptune Medical Devices website, you will also need to give us your phone number and credit card number so we can process your payment and contact you in case of problems with the delivery. When you order from the Neptune Medical Devices website, we collect your name, billing address, e-mail address, delivery address, phone number(s) and credit card number (with expiration date) or gift card number.

If you are communicating with our customer service, you will need to provide additional information so that you can fully and thoroughly address your questions and concerns.

To better understand your preferences, to provide users and subscribers with the most efficient and advanced services, we can ask for your sex, year of birth, interest in sports, commercial preferences and products. Whether or not to provide this information is entirely up to you.

We may also collect additional non-personal information (e.g., browser version, IP address) that provides information about the general use of our website. Navigation information to see which areas of our site are most visited and we can improve the quality of online experience by recognizing and providing the most desired features and details of the service.


This website is exclusively for people living in the United States and providing your personal information that you confirm to reside in the United States. So all of the personal information we get from you will be registered, used and protected by us by the U.S. data protection legislation and this privacy policy.

We will primarily use your personal information to provide you with products and services, for example:

  • To process and complete your order, including to send you emails to confirm your order and shipping status, and other related e-mails
  • To send you information/documents by e-mail or by mail on the products, offers, and news that we think might interest you. This information may relate to the products, services, offers, and news of Neptune Medical Devices products or any other services and products by any company affiliated with us.

The information obtained during online purchase is used to improve your Web experience which allows you to get fast extraction for purchases and receive opt-in emails, this is one of our other most important information providing products and services.


A cookie is a small removable data file that is stored by a browser on your PC. Cookies are only used by us to permit you to utilize our website more efficiently. Cookies can place orders on our website and allow us to improve and personalize your surfing and online shopping experience. For example, use cookies as follows:

  • Remember shopping basket items
  • Sighted you when you return to our website
  • Analyze visitor behavior

You can choose to notify the computer each time a cookie is sent or to disable all cookies. Do it through your browser settings. Please note, however, that you may not be able to access certain areas or features of this website by deleting cookies or disabling future 12


We also work with other companies using Web beacons and other tracking technologies to provide advertising on the Internet. These companies may collect non-personal information about their interactions with our communications, including advertisements and e-mails, about visits to our website. If you are a WEB beacon, we recommend that you remove the existing cookies and follow the steps to disable future cookies. We’ll still know how many of our emails are open, and we will automatically receive your IP address, another access device, or unique identifier of your computer, but we will not be identified as an individual.


Your information will never disclose any anyone.

We hire third parties to carry out services as part of the operation of our business. The examples of these services include the processing of payments and authorization, protection against fraud and the reduction of credit risks, the personalization of the products, the execution of orders and the dispatch, the distribution of Promotional material, the evaluation of the website, the analysis of the data and, if necessary, the cleaning of the data. We may need to share personal information with those third parties so that they can do these services. However, we limit the personal information we give them and allow them to use this information only to carry out these services.

By making your order online, you agree that your name and address and the name and address of delivery (if different) will be verified using third parties such as credit agencies. If you provide a delivery name and address that is not yours, you must have permission from that person to give us their personal information and for us to use it for the specified purposes. By providing it, you say you have their permission.

Personal information submitted or collected on this site may be stored and processed in Sweden, or wherever we direct our services for the purposes described in this privacy policy. Use VascuWave products and services (including our website) and agree to transfer information outside of your country.

Your personal information you provide will not be share, sell or rent unless you agree or are listed in this Privacy policy.


We have an enterprise policy of not flooding people with email correspondence, but we can stay up to date on what we offer so simply to give you periodic information.

You can easily unsubscribe at any time by contacting us or following the instructions that are mentioned in your email. It will take some time to put them out into effect so that you can always receive an email from us for a few weeks after your request is received.


If under the age of thirteen, you need to be a parent or tutor just to surf the VascuWave. We do not deliver our website, catalog or e-mail directly to your child, but we will provide your services as much as possible without violating your privacy rights. For their protection, we ask for a person under 13 to register for the Neptune Medical Devices or otherwise not to try to provide personal information without the consent of a parent or legal guardian.


The bunker security system on our website is armed with a Sentry system to monitor the activity and prevent unauthorized disclosure of credit card numbers or other personal information. It also uses a licensing system for credit card authentication and fraud detection. Protect the privacy of your personal information by using industry-standard Secure Sockets Layer (SSL) encryption.


Please check the site periodically to see the updates of the information provided here.